







STEPR Cycle XL Bike
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- Description
- Features
- Specifications
- About the Manufacturer
- FAQs
- Return and Refund Policy
Where raw power meets precision engineering.
The STEPR Cycle XL redefines what a bike erg can be. Designed to replicate the relentless grind of a steep climb and the explosive release of a full sprint, it delivers an uncompromising indoor cycling experience. Powered by patented VPR™ resistance with over 100 virtual gears, this is not a traditional spin bike—it’s the evolution of performance cycling.
From controlled cadence work to all-out power efforts, the Cycle XL adapts instantly to your output, responding to your intensity in real time. Whether you’re refining efficiency, chasing watts, or training at the highest level, VPR™ meets you exactly where you are—then pushes you further.
Engineered for commercial environments yet refined enough for elite home gyms, the Cycle XL blends road-realistic feel, ultra-smooth operation, and industrial-grade durability into a compact, low-maintenance platform built to perform day after day.
Key Performance Highlights
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100+ Virtual Gears via VPR™ Resistance
Patented VPR™ technology delivers unparalleled resistance precision, from smooth endurance climbs to maximum-effort sprints. -
Adaptive Resistance Technology
Resistance dynamically responds to your output, providing seamless transitions across all intensity zones. -
Performance Console & Metrics
Industry-standard, backlit display tracks essential data for accurate, real-time performance feedback. -
True Road Feel, Unlimited Resistance
Natural, fluid resistance that mirrors outdoor cycling—without artificial caps. -
Low-Maintenance, High-Durability Design
No magnets or motors; features a robust belt drive, ratchet seat adjustment, and flat & SPD-compatible pedals. -
Commercial-Grade Construction
Built for high-traffic training facilities while maintaining a compact footprint for premium indoor spaces.
The Bike Erg 2.0—engineered for athletes who demand precision, power, and longevity.
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100+ Virtual Gears via VPR™ Resistance
Patented VPR™ technology delivers precise, scalable resistance across an extensive performance range.
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Adaptive Resistance That Moves With You
From controlled cadence work to all-out sprints, VPR™ responds instantly to your effort—no manual adjustments required.
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Backlit Performance Console
Industry-standard metrics displayed clearly for accurate, real-time performance tracking.
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Authentic Road Feel with Unlimited Resistance
Smooth, natural resistance that replicates outdoor cycling—without artificial limits.
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Precision, Low-Maintenance Engineering
No magnets or motors; features a durable belt drive, ratchet seat adjustment, and flat & SPD-compatible pedals.
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Commercial-Grade Build, Compact Footprint
Engineered for high-use training environments while fitting seamlessly into premium home gyms.

STEPR is a performance-driven fitness brand redefining what modern training equipment can be. Built at the intersection of innovation, durability, and intelligent design, STEPR creates commercial-grade machines engineered for athletes who demand more from their workouts — without the compromises of traditional gym equipment.
Known for its relentless focus on quality and functionality, STEPR designs its equipment to perform at the highest level while maintaining a refined, minimalist aesthetic suited for luxury home gyms and elite training facilities alike. Every product is engineered with purpose, from precision-built motors and premium materials to immersive digital experiences that enhance training without locking users into subscriptions.
What truly sets STEPR apart is its commitment to versatility and longevity. STEPR machines are designed to support a wide range of training styles — endurance, strength, conditioning, and hybrid workouts — all within a single, cohesive ecosystem. With full commercial-grade construction and no mandatory memberships, STEPR delivers long-term value alongside elite performance.
Whether you’re training for your next race, building a private performance studio, or investing in uncompromising home fitness, STEPR represents the future of intelligent, all-in-one training equipment.
Is a membership or subscription required?
No membership or subscription is required. All STEPR+ features—including on-demand training, scenic sessions, and integrated entertainment—are fully accessible without ongoing fees.
Please note: separate subscriptions may be required for third-party streaming services such as Netflix, Hulu, or Amazon Prime Video.
What delivery options are available?
Threshold / Front-Door Delivery: Your STEPR will be delivered to the first accessible area of your home, such as a garage or front entryway. Assembly is not included with this service.
What warranty is included?
STEPR PERFORMANCE XL units include a commercial-use warranty featuring:
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10-Year Frame Warranty
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3-Year Parts Warranty
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2-Year Labor Warranty
For extended protection, STEPR Care+ plans are available, allowing you to extend coverage to 3, 4, or 5 years. These plans enhance your original warranty with comprehensive protection, including coverage for accidental damage and wear and tear from day one.
Warranty Overview
STEPR warrants to the original purchaser that its fitness equipment (“Products”) will be free from defects in materials and workmanship under normal use, subject to the terms and conditions outlined below.
Warranty coverage varies by product line and intended use (home, light commercial, or full commercial).
Warranty Coverage by Product Line
STEPR GO
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Home Use Only
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Frame: 10 Years
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Parts: 1 Year
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Labor: 1 Year
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Commercial use voids this warranty.
STEPR+ & STEPR Classic
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Home Use Only
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Frame: 10 Years
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Parts: 2 Years
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Labor: 1 Year
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Not valid for commercial environments.
STEPR Pro Classic & STEPR Pro+
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Home Use Warranty
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Frame: 10 Years
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Parts: 5 Years
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Labor: 3 Years
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Light Commercial Warranty
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Frame: 10 Years (coatings excluded)
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Parts: 3 Years
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Labor: 2 Years
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STEPR XL Classic & STEPR XL+
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Full Commercial Warranty
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Frame: 10 Years (coatings excluded)
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Parts: 3 Years
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Labor: 2 Years
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STEPR PERFORMANCE XL (VPR™ Units)
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Full Commercial Warranty
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Frame: 10 Years
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Parts: 3 Years
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Labor: 2 Years
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STEPR ALL-IN TREAD XL
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Full Commercial Warranty
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Frame: 10 Years
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Parts: 3 Years
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Labor: 2 Years
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General Warranty Terms
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Original Purchaser Only
This warranty is non-transferable and applies solely to the original purchaser. -
Limited Remedy
At STEPR’s discretion, defective products will be repaired or replaced using new or refurbished components. -
Pre-Authorization Required
All warranty service must be authorized by STEPR prior to repair. Unauthorized repairs may void coverage. -
Service Charges
Replacement parts may incur a handling or shipping fee. In-home service visits may include a trip charge. These costs are the responsibility of the customer.
Warranty Exclusions (What Is Not Covered)
This warranty does not cover:
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Normal Wear & Tear
Including belts, batteries, grips, rubber or plastic components, paint, and finishes. -
Improper Assembly or Installation
Damage resulting from failure to follow STEPR assembly instructions. -
Unauthorized Modifications
Alterations or use of non-STEPR components. -
Misuse or Abuse
Including impact damage, exposure to water, extreme environmental conditions, or use outside intended environments. -
Lack of Maintenance
Failure to follow STEPR’s recommended maintenance schedule. -
Improper Storage
Including damp, corrosive, or unsuitable environments. -
Unauthorized Commercial or Rental Use
Unless explicitly covered under a commercial warranty. -
Third-Party Repairs
Any service performed by non-authorized providers. -
Transportation Damage After Delivery
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Cosmetic Damage
Scratches, dents, or chips that do not affect performance. -
Non-OEM Replacement Parts
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Acts of God
Including fire, flood, earthquake, lightning, or other natural disasters. -
Serial Number Removal or Alteration
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Failure to Register the Product (where applicable)
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Use Outside the United States
Coverage may be region-specific.
Limitation of Liability
To the maximum extent permitted by law, STEPR shall not be liable for indirect, incidental, or consequential damages, including loss of use, revenue, or profit. Some jurisdictions do not allow these exclusions, so limitations may not apply to all purchasers.
How to File a Warranty Claim
To initiate a warranty claim, contact STEPR Customer Support and provide:
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Proof of purchase
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Product serial number
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Detailed description of the issue
Incomplete submissions may delay or void warranty service.
Legal Rights
This warranty provides specific legal rights. Additional rights may vary by state or jurisdiction.
Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WHERE SUCH DISCLAIMERS ARE NOT PERMITTED, IMPLIED WARRANTIES ARE LIMITED TO THE DURATION OF THIS EXPRESS WARRANTY.
Warranty Registration & Activation
Register Your Product
To ensure full warranty access and faster service, STEPR strongly encourages product registration within 30 days of purchase.
How to Register:
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Enter your product model, serial number, and purchase date
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Submit the form to complete registration
Benefits of Registration
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Faster warranty service
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Verified proof of ownership
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Product updates and safety notifications
Failure to Register
Failure to register within 30 days may delay or limit warranty services.
Warranty Effective Date
Your warranty becomes effective on the date of purchase. Registration ensures uninterrupted access to warranty benefits and support.
Please review the policy below to understand your return and cancellation rights with STEPR products.
1. Return Eligibility
Standard STEPR Models
Standard models are eligible for return in accordance with the conditions outlined below.
2. Return Window
You may request a return within 14 days of the delivery date.
3. Fees
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Cancellation Fee: 3% of the order total (applies to all cancelled orders).
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Restocking Fee: 10% of the product price (applies to approved returns).
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Freight Costs: Original and return shipping/freight charges are non-refundable and are the customer’s responsibility.
4. Return Conditions
To qualify for a refund, returned items must meet the following requirements:
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Condition: Product must be undamaged, unused, and not misused.
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Resale Quality: Item must be in resalable condition.
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Packaging: Must be returned in original packaging, properly secured to prevent damage during transit.
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Proof of Purchase: A valid original receipt or proof of purchase is required.
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Return Authorization: You must contact us and receive return authorization before sending any items back.
Items that do not meet these requirements may be subject to reduced refunds or denial.
5. How to Initiate a Return
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Request Authorization
Contact our support team to obtain return authorization and shipping instructions. -
Securely Package the Item
Repack the item in its original packaging to ensure safe transport. -
Ship the Item
Return the product to the original dispatch location provided in your authorization instructions. -
Inspection & Refund Processing
Once received, the item will be inspected. If approved, your refund will be issued to the original payment method. Please allow adequate processing time.
You will receive an email notification once your refund has been completed.
6. Cancellations
Before Shipment Scheduling
Orders may be cancelled any time prior to being scheduled for shipment. A 3% cancellation fee applies.
After Shipment Processing
Once an order has been processed for shipment, it cannot be cancelled.
Partial Cancellations
Partial order cancellations are not permitted. Orders must be cancelled in full.
To request a cancellation, email info@elitecorehealth.com. If approved, you will receive confirmation via email.
7. Final Determination
We reserve the right to make the final decision on all return and cancellation requests.
8. Questions?
If you have any questions regarding this policy, please contact us at info@elitecorehealth.com prior to making your purchase. We’re happy to help clarify any details.