STEPR Rower XL Rowing Machine

The rowing machine that adapts to your power, pace, and performance—row smarter, harder, and longer.

 

The STEPR ROW ERG XL combines precision engineering with a smooth, natural rowing motion designed for elite performance. With a lower foot stretcher position and boat-inspired ergonomics, every stroke feels efficient, comfortable, and powerful—perfect for beginners, competitive athletes, or anyone seeking total-body training.

 

VPR™ adaptive resistance adjusts in real time to your speed, effort, and training goal, giving you over 100 levels of dynamic resistance—from precise technique drills to full-power interval sprints. Built for durability and performance, the ROW ERG XL delivers a professional-grade rowing experience in a compact footprint.

Core Features

• Adaptive VPR™ Air Resistance – 100+ virtual gears for real-time effort scaling

• Boat-Inspired Ergonomics – Optimized foot stretcher and posture alignment

• Wide Resistance Range – From light technique work to heavy endurance pulls

• High Load Capacity – Supports strength endurance training for all levels

• Backlit Industry-Standard Console – Track metrics with clarity and precision

• Heavy Commercial Build – Durable enough for home gyms, training centers, and commercial environments

• Beginner to Pro Friendly – Smooth, intuitive motion that accommodates all users

• Adaptive VPR™ Air Resistance – Over 100 virtual gears for dynamic, real-time resistance that responds to your effort.

 

• Boat-Inspired Ergonomics – Optimized foot stretcher and seating for superior posture, reach, and stroke efficiency.

 

• Wide Resistance Range – From gentle technique work to high-intensity, full-power intervals.

 

• High Load Capacity – Engineered for strength and endurance training at any level.

 

• Backlit Industry-Standard Console – Track key metrics with precision and clarity.

 

• Beginner to Pro Friendly – Intuitive design accommodates every fitness level.

 

• Heavy-Duty Commercial Build – Built to last with premium materials and backed by a commercial-grade warranty.

STEPR is a performance-driven fitness brand redefining what modern training equipment can be. Built at the intersection of innovation, durability, and intelligent design, STEPR creates commercial-grade machines engineered for athletes who demand more from their workouts — without the compromises of traditional gym equipment.

 

Known for its relentless focus on quality and functionality, STEPR designs its equipment to perform at the highest level while maintaining a refined, minimalist aesthetic suited for luxury home gyms and elite training facilities alike. Every product is engineered with purpose, from precision-built motors and premium materials to immersive digital experiences that enhance training without locking users into subscriptions.

 

What truly sets STEPR apart is its commitment to versatility and longevity. STEPR machines are designed to support a wide range of training styles — endurance, strength, conditioning, and hybrid workouts — all within a single, cohesive ecosystem. With full commercial-grade construction and no mandatory memberships, STEPR delivers long-term value alongside elite performance.

 

Whether you’re training for your next race, building a private performance studio, or investing in uncompromising home fitness, STEPR represents the future of intelligent, all-in-one training equipment.

Is a membership or subscription required?
No membership or subscription is required. All STEPR+ features—including on-demand training, scenic sessions, and integrated entertainment—are fully accessible without ongoing fees.
Please note: separate subscriptions may be required for third-party streaming services such as Netflix, Hulu, or Amazon Prime Video.

 

What delivery options are available?
Threshold / Front-Door Delivery: Your STEPR will be delivered to the first accessible area of your home, such as a garage or front entryway. Assembly is not included with this service.

 

What warranty is included?
STEPR PERFORMANCE XL units include a commercial-use warranty featuring:

 

• 10-Year Frame Warranty

• 3-Year Parts Warranty

• 2-Year Labor Warranty

 

For extended protection, STEPR Care+ plans are available, allowing you to extend coverage to 3, 4, or 5 years. These plans enhance your original warranty with comprehensive protection, including coverage for accidental damage and wear and tear from day one.

Warranty Overview

STEPR warrants to the original purchaser that its fitness equipment (“Products”) will be free from defects in materials and workmanship under normal use, subject to the terms and conditions outlined below.

Warranty coverage varies by product line and intended use (home, light commercial, or full commercial).

 

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Warranty Coverage by Product Line

STEPR GO

• Home Use Only

  • Frame: 10 Years

  • Parts: 1 Year

  • Labor: 1 Year

• Commercial use voids this warranty.

STEPR+ & STEPR Classic

• Home Use Only

  • Frame: 10 Years

  • Parts: 2 Years

  • Labor: 1 Year

• Not valid for commercial environments.

STEPR Pro Classic & STEPR Pro+

• Home Use Warranty

  • Frame: 10 Years

  • Parts: 5 Years

  • Labor: 3 Years

• Light Commercial Warranty

  • Frame: 10 Years (coatings excluded)

  • Parts: 3 Years

  • Labor: 2 Years

STEPR XL Classic & STEPR XL+

• Full Commercial Warranty

  • Frame: 10 Years (coatings excluded)

  • Parts: 3 Years

  • Labor: 2 Years

STEPR PERFORMANCE XL (VPR™ Units)

• Full Commercial Warranty

  • Frame: 10 Years

  • Parts: 3 Years

  • Labor: 2 Years

STEPR ALL-IN TREAD XL

• Full Commercial Warranty

  • Frame: 10 Years

  • Parts: 3 Years

  • Labor: 2 Years

 

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General Warranty Terms

• Original Purchaser Only
  This warranty is non-transferable and applies solely to the original purchaser.

• Limited Remedy
  At STEPR’s discretion, defective products will be repaired or replaced using new or refurbished components.

• Pre-Authorization Required
  All warranty service must be authorized by STEPR prior to repair. Unauthorized repairs may void coverage.

• Service Charges
  Replacement parts may incur a handling or shipping fee. In-home service visits may include a trip charge. These costs are the responsibility of the customer.

 

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Warranty Exclusions (What Is Not Covered)

This warranty does not cover:

• Normal Wear & Tear
  Including belts, batteries, grips, rubber or plastic components, paint, and finishes.

• Improper Assembly or Installation
  Damage resulting from failure to follow STEPR assembly instructions.

• Unauthorized Modifications
  Alterations or use of non-STEPR components.

• Misuse or Abuse
  Including impact damage, exposure to water, extreme environmental conditions, or use outside intended environments.

• Lack of Maintenance
  Failure to follow STEPR’s recommended maintenance schedule.

• Improper Storage
  Including damp, corrosive, or unsuitable environments.

• Unauthorized Commercial or Rental Use
  Unless explicitly covered under a commercial warranty.

• Third-Party Repairs
  Any service performed by non-authorized providers.

• Transportation Damage After Delivery

• Cosmetic Damage
  Scratches, dents, or chips that do not affect performance.

• Non-OEM Replacement Parts

• Acts of God
  Including fire, flood, earthquake, lightning, or other natural disasters.

• Serial Number Removal or Alteration

• Failure to Register the Product (where applicable)

• Use Outside the United States
  Coverage may be region-specific.

 

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Limitation of Liability

To the maximum extent permitted by law, STEPR shall not be liable for indirect, incidental, or consequential damages, including loss of use, revenue, or profit. Some jurisdictions do not allow these exclusions, so limitations may not apply to all purchasers.

 

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How to File a Warranty Claim

To initiate a warranty claim, contact STEPR Customer Support and provide:

• Proof of purchase

• Product serial number

• Detailed description of the issue

Incomplete submissions may delay or void warranty service.

 

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Legal Rights

This warranty provides specific legal rights. Additional rights may vary by state or jurisdiction.

 

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Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WHERE SUCH DISCLAIMERS ARE NOT PERMITTED, IMPLIED WARRANTIES ARE LIMITED TO THE DURATION OF THIS EXPRESS WARRANTY.

 

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Warranty Registration & Activation

Register Your Product

To ensure full warranty access and faster service, STEPR strongly encourages product registration within 30 days of purchase.

How to Register:

1. Visit: www.getstepr.com/pages/warranty-registration

2. Enter your product model, serial number, and purchase date

3. Submit the form to complete registration

Benefits of Registration

• Faster warranty service

• Verified proof of ownership

• Product updates and safety notifications

Failure to Register

Failure to register within 30 days may delay or limit warranty services.

Warranty Effective Date

Your warranty becomes effective on the date of purchase. Registration ensures uninterrupted access to warranty benefits and support.

Please review the policy below to understand your return and cancellation rights with STEPR products.

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1. Return Eligibility

Standard STEPR Models
Standard models are eligible for return in accordance with the conditions outlined below.

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2. Return Window

You may request a return within 14 days of the delivery date.

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3. Fees

• Cancellation Fee: 3% of the order total (applies to all cancelled orders).

• Restocking Fee: 10% of the product price (applies to approved returns).

• Freight Costs: Original and return shipping/freight charges are non-refundable and are the customer’s responsibility.

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4. Return Conditions

To qualify for a refund, returned items must meet the following requirements:

• Condition: Product must be undamaged, unused, and not misused.

• Resale Quality: Item must be in resalable condition.

• Packaging: Must be returned in original packaging, properly secured to prevent damage during transit.

• Proof of Purchase: A valid original receipt or proof of purchase is required.

• Return Authorization: You must contact us and receive return authorization before sending any items back.

Items that do not meet these requirements may be subject to reduced refunds or denial.

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5. How to Initiate a Return

1. Request Authorization
   Contact our support team to obtain return authorization and shipping instructions.

2. Securely Package the Item
   Repack the item in its original packaging to ensure safe transport.

3. Ship the Item
   Return the product to the original dispatch location provided in your authorization instructions.

4. Inspection & Refund Processing
   Once received, the item will be inspected. If approved, your refund will be issued to the original payment method. Please allow adequate processing time.

You will receive an email notification once your refund has been completed.

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6. Cancellations

Before Shipment Scheduling
Orders may be cancelled any time prior to being scheduled for shipment. A 3% cancellation fee applies.

After Shipment Processing
Once an order has been processed for shipment, it cannot be cancelled.

Partial Cancellations
Partial order cancellations are not permitted. Orders must be cancelled in full.

To request a cancellation, email info@elitecorehealth.com. If approved, you will receive confirmation via email.

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7. Final Determination

We reserve the right to make the final decision on all return and cancellation requests.

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8. Questions?

If you have any questions regarding this policy, please contact us at info@elitecorehealth.com prior to making your purchase. We’re happy to help clarify any details.