Kyota Genki M380 Massage Chair

Award-Winning Luxury Massage at an Unbeatable Value.

Named Wirecutter's Top Massage Chair Pick for 2024, the Kyota M380 Genki® delivers premium therapeutic massage technology, exceptional comfort, and advanced wellness features—all at a surprisingly accessible price.

Designed to help you relax, recover, and recharge from the comfort of home, the M380 Genki® offers a comprehensive full-body massage experience typically found in chairs costing significantly more. Its innovative 360° Sweeping 4-Node Back Massage Mechanism travels from your neck to your glutes, utilizing five professional massage techniques to target tension, stress, and muscle fatigue with precision.

Enhance your relaxation with Triple Roller Total Sole Reflexology, designed to stimulate pressure points in your feet while promoting circulation and overall well-being. Enjoy your favorite music, podcasts, or guided meditations through integrated Intersound™ Bluetooth® Speakers, creating a truly immersive wellness experience.

The M380 Genki® also features Intelligent Voice Command + Control, allowing you to simply speak your desired massage program for effortless operation. Its advanced Total Calf™ Kneading and Oscillating Massage system—typically reserved for premium luxury models—helps soothe tired legs and improve recovery after long days on your feet.

Personalize every session with the MyMassage™ Memory Program, which saves your favorite massage settings for one-touch convenience. And thanks to Zero Wall Fit™ Space-Saving Technology, the chair requires only 2 inches of wall clearance, making it an ideal addition to almost any room.

Whether you're looking to reduce stress, support recovery, improve relaxation, or invest in your long-term wellness, the Kyota M380 Genki® delivers exceptional performance, comfort, and value. Experience the benefits of daily therapeutic massage and discover why it's one of the most highly recommended massage chairs available today.

Intelligent Voice Command + Control

Enjoy hands-free operation with simple voice commands. Easily activate massage programs, adjust settings, and personalize your experience without reaching for the remote.

360° 4-Node Massage System

The advanced 4-node massage mechanism delivers a comprehensive massage from neck to glutes using kneading, tapping, shiatsu, knocking, and combination techniques in a smooth figure-eight motion.

12 Automatic Massage Programs

Choose from a variety of expertly designed massage programs including Full Body, Stress Relief, Recovery, Stretch, Neck & Shoulders, Back Relief, Athlete Mode, and more for targeted wellness and relaxation.

Full Manual Control

Customize your massage experience by adjusting massage techniques, intensity, speed, and focus areas to suit your individual preferences.

One-Touch Zero Gravity Recline

Experience a feeling of weightlessness as your legs are elevated above your heart, helping to decompress the spine, improve circulation, and maximize massage effectiveness.

Lumbar Heat Therapy

Built-in lumbar heating modules provide soothing warmth to help relax tight muscles, improve comfort, and enhance your massage experience.

Total Sole Reflexology

Triple Shiatsu rollers combined with air compression deliver an invigorating foot massage designed to stimulate pressure points and promote full-body relaxation.

Calf Roller Reflexology & Oscillation Massage

Advanced calf massage technology combines kneading, oscillation, rollers, and air compression to help relieve muscle tension and improve circulation in tired legs.

Chromotherapy Lighting

Integrated chromotherapy lights create a calming atmosphere that enhances relaxation and supports a more immersive wellness experience.

MyMassage™ Memory Programs

Save and instantly recall your favorite massage settings with personalized memory programs designed around your unique preferences.

Triple Shiatsu Foot Rollers

Three massage rollers per foot work together to provide deeper stimulation and a more comprehensive reflexology experience.

Zero Wall Space-Saving Technology

Designed to fit comfortably in almost any room, the chair requires minimal wall clearance while still allowing for a full recline.

Comfort & Performance Features

• 360° 4-Node Massage Mechanism

• Total Sole Reflexology with Triple Shiatsu Foot Rollers

• Calf Kneading, Oscillation & Air Compression Massage

• One-Touch Zero Gravity Recline

• Lumbar Heat Therapy

• Intelligent Voice Command + Control

• Chromotherapy Mood Lighting

• MyMassage™ Memory Programs

• 12 Automatic Massage Programs

• Zero Wall Space-Saving Technology

About Infinity & Kyota Massage Chairs

For decades, Infinity and Kyota have been leaders in the massage chair industry, combining innovative technology, therapeutic wellness, and exceptional craftsmanship to create some of the most trusted massage chairs available today.

As part of the same family of brands, Infinity and Kyota are dedicated to making advanced massage therapy accessible for every lifestyle and budget. Their chairs are thoughtfully engineered to deliver a premium at-home wellness experience, incorporating features often found in commercial massage equipment, including zero gravity recline, full-body air compression, reflexology foot massage, lumbar heat therapy, voice controls, and advanced massage robotics.

Infinity is recognized for pushing the boundaries of massage chair innovation, offering luxury models with cutting-edge technology and sophisticated wellness features. Kyota focuses on delivering exceptional value, providing many of the same therapeutic benefits and advanced capabilities at a more accessible price point without compromising on quality or performance.

Every Infinity and Kyota massage chair is designed with one goal in mind: helping people reduce stress, improve recovery, support circulation, and enjoy the benefits of therapeutic massage from the comfort of home.

Backed by industry-leading expertise, comprehensive warranty support, and a commitment to customer satisfaction, Infinity and Kyota continue to be trusted by wellness enthusiasts, athletes, busy professionals, and families seeking a convenient way to prioritize their health and well-being.

Discover the difference that innovative design, advanced technology, and proven massage therapy can make with Infinity and Kyota Massage Chairs.

Kyota® Residential Limited Warranty

Your investment is protected with one of the industry's most comprehensive residential warranties, backed by responsive North American customer support.

Warranty Coverage at a Glance

✅ 4-Year Structural Frame Warranty
Coverage on the chair's steel frame and welded structural components for four years from the date of purchase.

✅ 2-Year Parts Warranty
Replacement parts for manufacturing defects are provided at no cost during the first two years of ownership.

✅ 1-Year In-Home Service Warranty
If a covered repair is required during the first year, authorized in-home service may be provided at no additional labor cost where service is available.

✅ Unlimited U.S. & Canada-Based Customer Support
Access knowledgeable customer and technical support teams whenever assistance is needed.

Warranty Details

Kyota massage chairs are engineered and tested to deliver years of reliable performance. This limited warranty covers defects in materials and workmanship under normal residential use.

Should a covered issue arise during the warranty period, Kyota will, at its discretion, repair or replace defective components. If a replacement product is provided, it will be of equal or comparable value. Warranty coverage applies only to the original purchaser and is non-transferable.

In-home service is available throughout most major metropolitan areas in Canada and the United States. Service in rural or remote areas may require additional scheduling time and is subject to technician availability.

What Is Covered?

• Manufacturing defects in materials and workmanship

• Structural frame defects (4 years)

• Covered replacement parts (2 years)

• Authorized in-home labor service, when required (1 year)

What Is Not Covered?

This warranty does not cover damage or failure resulting from:

• Commercial, rental, institutional, or non-residential use

• Improper installation, setup, or maintenance

• Unauthorized repairs, modifications, or alterations

• Electrical surges, power fluctuations, or improper power supply

• Accidents, misuse, abuse, neglect, or vandalism

• Transportation or shipping damage

• Pet, insect, or animal-related damage

• Environmental conditions such as fire, flooding, corrosion, rust, weather exposure, earthquakes, or other natural events

• Normal wear and tear, including:

  • Fabric fading, pilling, or wear

  • Softening or compression of foam and padding

  • Natural variations in leather grain, markings, or color

  • Wear to stitching, zippers, Velcro®, or attachment points

Products purchased from unauthorized dealers are not eligible for warranty coverage.

Warranty Service

To begin a warranty claim, please contact Kyota Customer Service and have your proof of purchase available. All warranty repairs and replacements must receive prior authorization.

Service availability, response times, and replacement part availability may vary by location. Customers may be responsible for certain shipping, duty, brokerage, or transportation costs as outlined by Kyota's warranty policy.

Coverage Area

This warranty applies to residential purchases located within:

• Canada

• The United States

For complete warranty terms or assistance with a claim, please contact Kyota Customer Support.

We offer multiple delivery options to accommodate your needs and ensure a smooth delivery experience for your new massage chair.

Free Curbside Delivery

Estimated Delivery Time: 7–10 Business Days

Our complimentary curbside delivery service is available throughout the 48 contiguous United States.

Your massage chair will be delivered via freight carrier to the nearest accessible location outside your home, such as a driveway, garage, carport, or first-floor entrance. The carrier is not responsible for bringing the chair inside your residence.

Please review the product's packaged dimensions prior to ordering to ensure the shipment can be safely moved into your home. Assembly is required and typically takes between 30 and 90 minutes, depending on the model.

Threshold Delivery

Estimated Delivery Time: 7–10 Business Days

Threshold Delivery provides an added level of convenience by bringing your massage chair inside your home.

The freight carrier will place the packaged chair just inside your ground-floor entrance. This service does not include assembly, unpacking, room placement, or delivery up stairs.

Please review the packaged dimensions to ensure the chair can fit through all entryways and hallways. Assembly is required and typically takes between 30 and 90 minutes, depending on the model.

White Glove Delivery & Assembly

Estimated Delivery Time: 10–16 Business Days

For the most convenient experience, choose our White Glove Delivery & Assembly service.

Your massage chair will first be shipped to a local White Glove delivery facility. Once received, the delivery team will contact you directly to schedule a convenient installation appointment.

A professional two-person delivery team will:

• Deliver the chair to your room of choice

• Transport the chair up to two flights of stairs, where accessible

• Unpack and assemble the chair

• Position and test the chair

• Remove and dispose of all packaging materials

Please note that White Glove teams are professional furniture delivery and installation specialists. While they are experienced in assembling large furniture products, they may not be specifically trained on every massage chair model.

For locations with unique access requirements, multiple staircases, or other delivery challenges, please contact us before placing your order so we can help ensure a successful delivery.

We want you to be completely satisfied with your purchase. If you decide your massage chair is not the right fit, the following return and exchange guidelines apply:

Returns

• Eligible products may be returned within 30 days of delivery under our 30-Day Money-Back Guarantee.

• All approved returns are subject to a 10% restocking fee.

• The customer is responsible for all return shipping costs, including any freight, transportation, or logistics fees associated with returning the product.

• Products must be returned in their original packaging, or a reasonable approximation thereof, and in resellable condition, subject to manufacturer inspection and approval.

• If removal, disassembly, or repackaging services are required, the customer is responsible for a $399 service fee.

• Original White Glove Delivery and threshold delivery charges are non-refundable.

• Any extended warranty purchased with the chair will be refunded if the product is returned within the 30-day return period.

• Refunds will be processed within approximately one week after the returned product is received and inspected at the manufacturer's facility.

Exchanges

• Exchanges for a different model are permitted within 30 days of purchase and are subject to the same return policies, fees, and shipping charges outlined above.

• The customer is responsible for any price difference between the original product and the replacement product, as well as any applicable shipping, handling, or service fees.

How to Initiate a Return or Exchange

To begin a return or exchange request, please contact info@elitecorehealth.com

We will guide you through the process and provide instructions for returning or exchanging your product.

User Guide