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Infinity Dynasty 4D Massage Chair

5.0 84 online reviews

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Color:Brown
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Infinity Dynasty 4D Massage Chair
Infinity Dynasty 4D Massage Chair Sale price$5,999.00 Regular price$11,999.00
Description

Experience luxury-grade recovery and relaxation with a 4D massage chair designed to engage your entire body and senses.

 

The Infinity Dynasty 4D Massage Chair transforms everyday wellness into an immersive, full-body experience. Engineered with advanced 4D massage technology, the Dynasty delivers remarkably lifelike movements that replicate the feel of professional hands, providing customized relief from your neck and shoulders down through your lower back and glutes.

 

Using intelligent TrueFit™ body scanning, the chair precisely maps your body to ensure every massage is tailored to your unique shape and pressure preferences. Whether you're recovering after exercise, easing muscle tension from a long workday, or simply taking time to relax, the Dynasty adapts to target the areas that need attention most.

 

For lower-body rejuvenation, the Complete Calf™ Kneading and Oscillating system helps revitalize tired legs while the Triple Roller Total Sole Reflexology™ foot massage stimulates key pressure points to promote overall relaxation and recovery. Together, these features create a comprehensive massage experience that extends from head to toe.

 

The Dynasty goes beyond traditional massage with integrated wellness enhancements designed to engage multiple senses. Chromotherapy lighting programs create a calming atmosphere, while SoothMe™ Sound Therapy helps encourage deeper relaxation and stress relief. Built-in Bluetooth connectivity allows you to enjoy your favorite music or guided meditation sessions during each massage.

 

Convenience is seamlessly integrated into the design. Control your massage settings through the intuitive touchscreen controller or dedicated iOS and Android app, then keep your compatible device powered with the built-in wireless charging station while you unwind.

 

Featuring Zero Wall Fit™ Space-Saving Technology, the Dynasty requires only two inches of clearance from the wall, allowing it to fully recline without sacrificing valuable floor space. The chair's versatile design accommodates a wide range of users, making it an ideal wellness solution for households with multiple users.

 

Representing the pinnacle of Infinity's massage chair innovation, the Dynasty 4D combines advanced massage performance, intelligent customization, and premium comfort features into one sophisticated wellness system. It's designed to help you relax more deeply, recover more effectively, and feel your best every day.

Features

Advanced 4D Massage Technology

Experience a highly customizable massage with adjustable speed, depth, and intensity settings that closely mimic the feel of a professional massage therapist's hands.

 

49" Extended L-Track System

The extended L-Track follows the natural curve of your spine and continues through the glutes and upper thighs, delivering continuous therapeutic relief throughout the entire body.

 

TrueFit® Intelligent Body Scanning

Advanced sensors map your body's contours to ensure precise massage placement and personalized comfort during every session.

 

Complete Calf® Kneading & Oscillation

Specialized calf massage technology combines kneading and rhythmic oscillation to help reduce fatigue, improve circulation, and refresh tired legs.

 

Triple Foot Roller Total Sole Reflexology

Three dedicated foot rollers work pressure points across the soles of the feet to provide an invigorating reflexology-inspired massage experience.

 

Weightless Zero Gravity Recline

Elevate your legs above your heart to reduce pressure on the spine, promote relaxation, and enhance the effectiveness of the massage.

 

Airbag Compression Therapy

Strategically positioned airbags gently compress and release key muscle groups throughout the shoulders, arms, hips, legs, and feet to encourage circulation and muscle recovery.

 

Lumbar Heat Therapy

Targeted lower back heat helps loosen tight muscles, improve comfort, and enhance the overall massage experience.

 

Integrated Air Ionizer

Creates a fresher, more relaxing environment by helping improve the quality of the air surrounding your massage session.

 

Chromotherapy Lighting Programs

Soothing light therapy helps create a tranquil atmosphere designed to support relaxation and stress reduction.

 

SootheMe® Sound Therapy

Immerse yourself in calming audio programs designed to complement your massage and promote a deeper state of relaxation.

 

Bluetooth® Speakers

Connect your smartphone or tablet wirelessly to enjoy your favorite music, podcasts, audiobooks, or meditation tracks.

 

Intelligent Voice Command Control

Operate key chair functions hands-free using simple voice commands for added convenience during your massage.

 

Smart Dial Controller

Quickly adjust massage settings and access programs with an intuitive control system designed for effortless operation.

 

Apple & Android App Compatibility

Control chair functions, customize massage programs, and save your favorite settings directly from your mobile device.

 

Wireless Charging & USB Connectivity

Keep compatible devices powered throughout your session with integrated wireless charging and a convenient USB charging port.

 

Zero Wall Fit® Space-Saving Design

Requires only 2 inches of clearance from the wall, allowing full recline functionality without taking up excessive space.

 

Rocking Relaxation Mode

Gentle rocking motions create a calming experience that can help ease tension and promote relaxation.

 

12 Automatic Wellness Programs

Choose from a variety of expertly designed massage routines tailored for relaxation, recovery, stretching, circulation, and everyday wellness.

 

Sleep Mode

Specially designed settings help prepare your body for rest with gentle massage patterns and soothing relaxation features.

 

Massage Techniques

  • Kneading

  • Tapping

  • Knocking

  • Shiatsu

  • Sync Massage

  • 4D Shiatsu

Specifications
Specification Details
Chair Weight 304 lbs.
Chair Width 35"
Upright Dimensions (L × H) 67" × 49"
Reclined Dimensions (L × H) 73" × 37"
Seat Depth 18"
Hip Width 19.5"
Shoulder Width 22"
Maximum User Weight 300 lbs.
Recommended User Height Range 5'0" – 6'6"

 

About the Manufacturer

About Infinity & Kyota Massage Chairs

For decades, Infinity and Kyota have been leaders in the massage chair industry, combining innovative technology, therapeutic wellness, and exceptional craftsmanship to create some of the most trusted massage chairs available today.

 

As part of the same family of brands, Infinity and Kyota are dedicated to making advanced massage therapy accessible for every lifestyle and budget. Their chairs are thoughtfully engineered to deliver a premium at-home wellness experience, incorporating features often found in commercial massage equipment, including zero gravity recline, full-body air compression, reflexology foot massage, lumbar heat therapy, voice controls, and advanced massage robotics.

 

Infinity is recognized for pushing the boundaries of massage chair innovation, offering luxury models with cutting-edge technology and sophisticated wellness features. Kyota focuses on delivering exceptional value, providing many of the same therapeutic benefits and advanced capabilities at a more accessible price point without compromising on quality or performance.

 

Every Infinity and Kyota massage chair is designed with one goal in mind: helping people reduce stress, improve recovery, support circulation, and enjoy the benefits of therapeutic massage from the comfort of home.

 

Backed by industry-leading expertise, comprehensive warranty support, and a commitment to customer satisfaction, Infinity and Kyota continue to be trusted by wellness enthusiasts, athletes, busy professionals, and families seeking a convenient way to prioritize their health and well-being.

 

Discover the difference that innovative design, advanced technology, and proven massage therapy can make with Infinity and Kyota Massage Chairs.

Warranty

Enjoy peace of mind with comprehensive warranty coverage and dedicated customer support designed to protect your investment.

 

Warranty Coverage at a Glance

Coverage Term
Structural Frame Warranty 5 Years
Parts Warranty 3 Years
In-Home Labor Warranty 1 Year
Technical & Customer Support Unlimited


5-Year Structural Frame Warranty

The chair's structural frame is covered against manufacturing defects for five (5) years from the original purchase date.

 

3-Year Parts Warranty

Should a covered component fail due to a manufacturing defect, replacement parts will be provided for up to three (3) years from the date of purchase. Shipping, brokerage, and applicable duties may apply.

 

1-Year In-Home Service

During the first year of ownership, authorized in-home service is available for covered warranty repairs when required. Service availability may vary by location and requires prior authorization.

 

Unlimited Customer Support

Our knowledgeable customer care and technical support team is available to assist with troubleshooting, product questions, and warranty-related inquiries throughout your ownership experience.

 

What's Covered

This warranty covers defects in materials and workmanship under normal residential use. If a covered defect is identified during the applicable warranty period, the manufacturer may repair or replace the defective component at its discretion.

In the event that a replacement product is provided, a comparable model may be substituted if the original model is no longer available.

 

Important Warranty Exclusions

The warranty does not cover damage or issues resulting from:

  • Commercial, institutional, or rental use

  • Improper installation or assembly

  • Unauthorized repairs, modifications, or alterations

  • Electrical surges, power fluctuations, or improper power supply

  • Accidents, misuse, abuse, neglect, or improper maintenance

  • Damage caused by pets, insects, or animals

  • Transportation or shipping damage after delivery

  • Environmental conditions such as fire, flooding, corrosion, rust, or natural disasters

  • Normal wear and tear, including fading, fabric pilling, foam softening, leather variations, or cosmetic aging

  • Damage to zippers, stitching, Velcro, or other attachment points due to regular use

  • Products purchased from unauthorized sellers

This warranty applies only to the original purchaser and is non-transferable.

 

Warranty Service

To request warranty service, proof of purchase is required. All warranty repairs and replacement parts must be approved in advance by the manufacturer. Service options, response times, and parts availability may vary by location.

Customers may be responsible for shipping, brokerage, duties, or transportation costs associated with warranty parts or replacement products where applicable.

 

Coverage Area

In-home service is available throughout the United States and in select major metropolitan areas within Canada where authorized service technicians are available.

For warranty assistance or technical support, please contact the manufacturer's customer care team with your proof of purchase and product information readily available.

Shipping & Delivery Options

We offer multiple delivery options to accommodate your needs and ensure a smooth delivery experience for your new massage chair.

Free Curbside Delivery

Estimated Delivery Time: 7–10 Business Days

Our complimentary curbside delivery service is available throughout the 48 contiguous United States.

Your massage chair will be delivered via freight carrier to the nearest accessible location outside your home, such as a driveway, garage, carport, or first-floor entrance. The carrier is not responsible for bringing the chair inside your residence.

Please review the product's packaged dimensions prior to ordering to ensure the shipment can be safely moved into your home. Assembly is required and typically takes between 30 and 90 minutes, depending on the model.

 

Threshold Delivery

Estimated Delivery Time: 7–10 Business Days

Threshold Delivery provides an added level of convenience by bringing your massage chair inside your home.

The freight carrier will place the packaged chair just inside your ground-floor entrance. This service does not include assembly, unpacking, room placement, or delivery up stairs.

Please review the packaged dimensions to ensure the chair can fit through all entryways and hallways. Assembly is required and typically takes between 30 and 90 minutes, depending on the model.

 

White Glove Delivery & Assembly

Estimated Delivery Time: 10–16 Business Days

For the most convenient experience, choose our White Glove Delivery & Assembly service.

Your massage chair will first be shipped to a local White Glove delivery facility. Once received, the delivery team will contact you directly to schedule a convenient installation appointment.

A professional two-person delivery team will:

  • Deliver the chair to your room of choice

  • Transport the chair up to two flights of stairs, where accessible

  • Unpack and assemble the chair

  • Position and test the chair

  • Remove and dispose of all packaging materials

Please note that White Glove teams are professional furniture delivery and installation specialists. While they are experienced in assembling large furniture products, they may not be specifically trained on every massage chair model.

For locations with unique access requirements, multiple staircases, or other delivery challenges, please contact us before placing your order so we can help ensure a successful delivery.

Returns & Exchanges

We want you to be completely satisfied with your purchase. If you decide your massage chair is not the right fit, the following return and exchange guidelines apply:

Returns

  • Eligible products may be returned within 30 days of delivery under our 30-Day Money-Back Guarantee.

  • All approved returns are subject to a 10% restocking fee.

  • The customer is responsible for all return shipping costs, including any freight, transportation, or logistics fees associated with returning the product.

  • Products must be returned in their original packaging, or a reasonable approximation thereof, and in resellable condition, subject to manufacturer inspection and approval.

  • If removal, disassembly, or repackaging services are required, the customer is responsible for a $399 service fee.

  • Original White Glove Delivery and threshold delivery charges are non-refundable.

  • Any extended warranty purchased with the chair will be refunded if the product is returned within the 30-day return period.

  • Refunds will be processed within approximately one week after the returned product is received and inspected at the manufacturer's facility.

Exchanges

  • Exchanges for a different model are permitted within 30 days of purchase and are subject to the same return policies, fees, and shipping charges outlined above.

  • The customer is responsible for any price difference between the original product and the replacement product, as well as any applicable shipping, handling, or service fees.

How to Initiate a Return or Exchange

To begin a return or exchange request, please contact info@elitecorehealth.com

We will guide you through the process and provide instructions for returning or exchanging your product.

Product Manuals

5.0

84 online ratings
The summary star rating & review is based on aggregated reviews of this product across the web. It cannot be altered by the merchant and can be verified by emailing support@onereview.app.

Online Reviews

5.0

84 online ratings
The summary star rating & review is based on aggregated reviews of this product across the web. It cannot be altered by the merchant and can be verified by emailing support@onereview.app.

What people like

Users generally report a high level of satisfaction with this advanced massage chair, particularly praising its comprehensive 4D massage mechanism and specialized calf-kneading features. The inclusion of voice control and an air ionizer adds a modern, luxury feel that sets it apart from standard models. While the intensity of the massage and the variety of automatic programs receive high marks for therapeutic value, some users find the initial setup and the physical weight of the unit to be significant hurdles. Overall, it is viewed as a premium investment for those seeking a deep, customizable, and high-tech home relaxation experience.

Pros

  • Human-like 4D massage: Offers deep-tissue relief mimicking human hands, with rollers extending from the neck to the glutes.
  • Personalized body scan: TrueFit™ technology adjusts rollers to individual body contours for tailored massages.
  • Effective pain relief: Helps alleviate chronic pain, muscle tightness, aches, and knots, contributing to faster recovery and increased energy.
  • Extensive features: Includes zero gravity recline, chromotherapy, sound therapy, wireless charging, and heat therapy.
  • Full-body coverage: Provides comprehensive massage including neck, shoulders, back, glutes, calves, and feet with triple foot rollers.
  • Space-saving design: Zero Wall Fit™ technology allows the chair to be placed close to a wall.
  • Strong, adjustable rollers: Delivers powerful massage, especially for the neck, shoulders, and lower back, with options to adjust intensity.
  • Excellent stretch function: Features a powerful spinal stretch with shoulder airbags and leg pull for deep body extension.
  • Daily wellness routine: Many users integrate it into their daily lives for consistent therapeutic relief and mental decompression.
  • High-quality build: Described as a durable investment designed for frequent use and long-term reliability.
  • Variety of programs: Offers multiple auto options and the ability to create and save custom massage programs.

Cons

  • High Price Point: Several reviewers mention that the significant financial investment is a major consideration and may be out of reach for some consumers.
  • Significant Weight: The unit is extremely heavy and bulky, making it very difficult to move or reposition once it has been delivered.
  • Large Footprint: Due to its size and reclining range, it requires a substantial amount of floor space, which may not be suitable for smaller living areas.
  • Intense Foot Rollers: Some users find the mechanical foot massage to be overly aggressive or painful, often requiring extra padding for comfort.
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Description

Experience luxury-grade recovery and relaxation with a 4D massage chair designed to engage your entire body and senses.

 

The Infinity Dynasty 4D Massage Chair transforms everyday wellness into an immersive, full-body experience. Engineered with advanced 4D massage technology, the Dynasty delivers remarkably lifelike movements that replicate the feel of professional hands, providing customized relief from your neck and shoulders down through your lower back and glutes.

 

Using intelligent TrueFit™ body scanning, the chair precisely maps your body to ensure every massage is tailored to your unique shape and pressure preferences. Whether you're recovering after exercise, easing muscle tension from a long workday, or simply taking time to relax, the Dynasty adapts to target the areas that need attention most.

 

For lower-body rejuvenation, the Complete Calf™ Kneading and Oscillating system helps revitalize tired legs while the Triple Roller Total Sole Reflexology™ foot massage stimulates key pressure points to promote overall relaxation and recovery. Together, these features create a comprehensive massage experience that extends from head to toe.

 

The Dynasty goes beyond traditional massage with integrated wellness enhancements designed to engage multiple senses. Chromotherapy lighting programs create a calming atmosphere, while SoothMe™ Sound Therapy helps encourage deeper relaxation and stress relief. Built-in Bluetooth connectivity allows you to enjoy your favorite music or guided meditation sessions during each massage.

 

Convenience is seamlessly integrated into the design. Control your massage settings through the intuitive touchscreen controller or dedicated iOS and Android app, then keep your compatible device powered with the built-in wireless charging station while you unwind.

 

Featuring Zero Wall Fit™ Space-Saving Technology, the Dynasty requires only two inches of clearance from the wall, allowing it to fully recline without sacrificing valuable floor space. The chair's versatile design accommodates a wide range of users, making it an ideal wellness solution for households with multiple users.

 

Representing the pinnacle of Infinity's massage chair innovation, the Dynasty 4D combines advanced massage performance, intelligent customization, and premium comfort features into one sophisticated wellness system. It's designed to help you relax more deeply, recover more effectively, and feel your best every day.

Features

Advanced 4D Massage Technology

Experience a highly customizable massage with adjustable speed, depth, and intensity settings that closely mimic the feel of a professional massage therapist's hands.

 

49" Extended L-Track System

The extended L-Track follows the natural curve of your spine and continues through the glutes and upper thighs, delivering continuous therapeutic relief throughout the entire body.

 

TrueFit® Intelligent Body Scanning

Advanced sensors map your body's contours to ensure precise massage placement and personalized comfort during every session.

 

Complete Calf® Kneading & Oscillation

Specialized calf massage technology combines kneading and rhythmic oscillation to help reduce fatigue, improve circulation, and refresh tired legs.

 

Triple Foot Roller Total Sole Reflexology

Three dedicated foot rollers work pressure points across the soles of the feet to provide an invigorating reflexology-inspired massage experience.

 

Weightless Zero Gravity Recline

Elevate your legs above your heart to reduce pressure on the spine, promote relaxation, and enhance the effectiveness of the massage.

 

Airbag Compression Therapy

Strategically positioned airbags gently compress and release key muscle groups throughout the shoulders, arms, hips, legs, and feet to encourage circulation and muscle recovery.

 

Lumbar Heat Therapy

Targeted lower back heat helps loosen tight muscles, improve comfort, and enhance the overall massage experience.

 

Integrated Air Ionizer

Creates a fresher, more relaxing environment by helping improve the quality of the air surrounding your massage session.

 

Chromotherapy Lighting Programs

Soothing light therapy helps create a tranquil atmosphere designed to support relaxation and stress reduction.

 

SootheMe® Sound Therapy

Immerse yourself in calming audio programs designed to complement your massage and promote a deeper state of relaxation.

 

Bluetooth® Speakers

Connect your smartphone or tablet wirelessly to enjoy your favorite music, podcasts, audiobooks, or meditation tracks.

 

Intelligent Voice Command Control

Operate key chair functions hands-free using simple voice commands for added convenience during your massage.

 

Smart Dial Controller

Quickly adjust massage settings and access programs with an intuitive control system designed for effortless operation.

 

Apple & Android App Compatibility

Control chair functions, customize massage programs, and save your favorite settings directly from your mobile device.

 

Wireless Charging & USB Connectivity

Keep compatible devices powered throughout your session with integrated wireless charging and a convenient USB charging port.

 

Zero Wall Fit® Space-Saving Design

Requires only 2 inches of clearance from the wall, allowing full recline functionality without taking up excessive space.

 

Rocking Relaxation Mode

Gentle rocking motions create a calming experience that can help ease tension and promote relaxation.

 

12 Automatic Wellness Programs

Choose from a variety of expertly designed massage routines tailored for relaxation, recovery, stretching, circulation, and everyday wellness.

 

Sleep Mode

Specially designed settings help prepare your body for rest with gentle massage patterns and soothing relaxation features.

 

Massage Techniques

  • Kneading

  • Tapping

  • Knocking

  • Shiatsu

  • Sync Massage

  • 4D Shiatsu

Specifications
Specification Details
Chair Weight 304 lbs.
Chair Width 35"
Upright Dimensions (L × H) 67" × 49"
Reclined Dimensions (L × H) 73" × 37"
Seat Depth 18"
Hip Width 19.5"
Shoulder Width 22"
Maximum User Weight 300 lbs.
Recommended User Height Range 5'0" – 6'6"

 

About the Manufacturer

About Infinity & Kyota Massage Chairs

For decades, Infinity and Kyota have been leaders in the massage chair industry, combining innovative technology, therapeutic wellness, and exceptional craftsmanship to create some of the most trusted massage chairs available today.

 

As part of the same family of brands, Infinity and Kyota are dedicated to making advanced massage therapy accessible for every lifestyle and budget. Their chairs are thoughtfully engineered to deliver a premium at-home wellness experience, incorporating features often found in commercial massage equipment, including zero gravity recline, full-body air compression, reflexology foot massage, lumbar heat therapy, voice controls, and advanced massage robotics.

 

Infinity is recognized for pushing the boundaries of massage chair innovation, offering luxury models with cutting-edge technology and sophisticated wellness features. Kyota focuses on delivering exceptional value, providing many of the same therapeutic benefits and advanced capabilities at a more accessible price point without compromising on quality or performance.

 

Every Infinity and Kyota massage chair is designed with one goal in mind: helping people reduce stress, improve recovery, support circulation, and enjoy the benefits of therapeutic massage from the comfort of home.

 

Backed by industry-leading expertise, comprehensive warranty support, and a commitment to customer satisfaction, Infinity and Kyota continue to be trusted by wellness enthusiasts, athletes, busy professionals, and families seeking a convenient way to prioritize their health and well-being.

 

Discover the difference that innovative design, advanced technology, and proven massage therapy can make with Infinity and Kyota Massage Chairs.

Warranty

Enjoy peace of mind with comprehensive warranty coverage and dedicated customer support designed to protect your investment.

 

Warranty Coverage at a Glance

Coverage Term
Structural Frame Warranty 5 Years
Parts Warranty 3 Years
In-Home Labor Warranty 1 Year
Technical & Customer Support Unlimited


5-Year Structural Frame Warranty

The chair's structural frame is covered against manufacturing defects for five (5) years from the original purchase date.

 

3-Year Parts Warranty

Should a covered component fail due to a manufacturing defect, replacement parts will be provided for up to three (3) years from the date of purchase. Shipping, brokerage, and applicable duties may apply.

 

1-Year In-Home Service

During the first year of ownership, authorized in-home service is available for covered warranty repairs when required. Service availability may vary by location and requires prior authorization.

 

Unlimited Customer Support

Our knowledgeable customer care and technical support team is available to assist with troubleshooting, product questions, and warranty-related inquiries throughout your ownership experience.

 

What's Covered

This warranty covers defects in materials and workmanship under normal residential use. If a covered defect is identified during the applicable warranty period, the manufacturer may repair or replace the defective component at its discretion.

In the event that a replacement product is provided, a comparable model may be substituted if the original model is no longer available.

 

Important Warranty Exclusions

The warranty does not cover damage or issues resulting from:

  • Commercial, institutional, or rental use

  • Improper installation or assembly

  • Unauthorized repairs, modifications, or alterations

  • Electrical surges, power fluctuations, or improper power supply

  • Accidents, misuse, abuse, neglect, or improper maintenance

  • Damage caused by pets, insects, or animals

  • Transportation or shipping damage after delivery

  • Environmental conditions such as fire, flooding, corrosion, rust, or natural disasters

  • Normal wear and tear, including fading, fabric pilling, foam softening, leather variations, or cosmetic aging

  • Damage to zippers, stitching, Velcro, or other attachment points due to regular use

  • Products purchased from unauthorized sellers

This warranty applies only to the original purchaser and is non-transferable.

 

Warranty Service

To request warranty service, proof of purchase is required. All warranty repairs and replacement parts must be approved in advance by the manufacturer. Service options, response times, and parts availability may vary by location.

Customers may be responsible for shipping, brokerage, duties, or transportation costs associated with warranty parts or replacement products where applicable.

 

Coverage Area

In-home service is available throughout the United States and in select major metropolitan areas within Canada where authorized service technicians are available.

For warranty assistance or technical support, please contact the manufacturer's customer care team with your proof of purchase and product information readily available.

Shipping & Delivery Options

We offer multiple delivery options to accommodate your needs and ensure a smooth delivery experience for your new massage chair.

Free Curbside Delivery

Estimated Delivery Time: 7–10 Business Days

Our complimentary curbside delivery service is available throughout the 48 contiguous United States.

Your massage chair will be delivered via freight carrier to the nearest accessible location outside your home, such as a driveway, garage, carport, or first-floor entrance. The carrier is not responsible for bringing the chair inside your residence.

Please review the product's packaged dimensions prior to ordering to ensure the shipment can be safely moved into your home. Assembly is required and typically takes between 30 and 90 minutes, depending on the model.

 

Threshold Delivery

Estimated Delivery Time: 7–10 Business Days

Threshold Delivery provides an added level of convenience by bringing your massage chair inside your home.

The freight carrier will place the packaged chair just inside your ground-floor entrance. This service does not include assembly, unpacking, room placement, or delivery up stairs.

Please review the packaged dimensions to ensure the chair can fit through all entryways and hallways. Assembly is required and typically takes between 30 and 90 minutes, depending on the model.

 

White Glove Delivery & Assembly

Estimated Delivery Time: 10–16 Business Days

For the most convenient experience, choose our White Glove Delivery & Assembly service.

Your massage chair will first be shipped to a local White Glove delivery facility. Once received, the delivery team will contact you directly to schedule a convenient installation appointment.

A professional two-person delivery team will:

  • Deliver the chair to your room of choice

  • Transport the chair up to two flights of stairs, where accessible

  • Unpack and assemble the chair

  • Position and test the chair

  • Remove and dispose of all packaging materials

Please note that White Glove teams are professional furniture delivery and installation specialists. While they are experienced in assembling large furniture products, they may not be specifically trained on every massage chair model.

For locations with unique access requirements, multiple staircases, or other delivery challenges, please contact us before placing your order so we can help ensure a successful delivery.

Returns & Exchanges

We want you to be completely satisfied with your purchase. If you decide your massage chair is not the right fit, the following return and exchange guidelines apply:

Returns

  • Eligible products may be returned within 30 days of delivery under our 30-Day Money-Back Guarantee.

  • All approved returns are subject to a 10% restocking fee.

  • The customer is responsible for all return shipping costs, including any freight, transportation, or logistics fees associated with returning the product.

  • Products must be returned in their original packaging, or a reasonable approximation thereof, and in resellable condition, subject to manufacturer inspection and approval.

  • If removal, disassembly, or repackaging services are required, the customer is responsible for a $399 service fee.

  • Original White Glove Delivery and threshold delivery charges are non-refundable.

  • Any extended warranty purchased with the chair will be refunded if the product is returned within the 30-day return period.

  • Refunds will be processed within approximately one week after the returned product is received and inspected at the manufacturer's facility.

Exchanges

  • Exchanges for a different model are permitted within 30 days of purchase and are subject to the same return policies, fees, and shipping charges outlined above.

  • The customer is responsible for any price difference between the original product and the replacement product, as well as any applicable shipping, handling, or service fees.

How to Initiate a Return or Exchange

To begin a return or exchange request, please contact info@elitecorehealth.com

We will guide you through the process and provide instructions for returning or exchanging your product.

Product Manuals