5-Year Limited Residential Warranty
Dynamic Saunas, manufactured by Golden Designs, Inc., are backed by a limited warranty covering defects in materials and workmanship from the original date of purchase.
For residential use, warranty coverage includes:
For commercial use, heating elements and electronics are covered for 1 Year.
This warranty applies to the original purchaser only, at the original installation location, and is non-transferable. Proof of purchase (sales receipt with purchase date) is required for all warranty claims.
Indoor Use Requirement
This sauna is designed for indoor use only.
Installation outdoors — or exposure to rain, snow, direct sunlight, wind, moisture, or extreme temperatures — will void the warranty. Any damage caused by outdoor exposure is not covered.
Modifications to the sauna or its components will also void this warranty.
Coverage Details
This limited warranty applies to products manufactured or distributed by Golden Designs, Inc. under the Dynamic brand name and delivered within the continental United States or Canada.
Covered items must:
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Remain at the original installation site
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Retain an intact serial number
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Show no signs of alteration, erasure, or tampering
The warranty covers replacement parts only and does not include labor, shipping, or installation costs.
Any defective parts must be returned to Golden Designs, Inc. for warranty service. The customer is responsible for:
All replacement parts or exchanged products become the property of Golden Designs, Inc.
Manufacturer-Supplied Components
Certain components (such as audio systems or related electronics) may carry additional manufacturer warranties. Golden Designs, Inc. reserves the right to substitute equivalent parts or manufacturers when fulfilling warranty claims.
What Is Not Covered
This warranty does not apply to damage resulting from:
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Negligence, misuse, or abuse
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Unauthorized repairs or modifications
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Improper installation
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Outdoor placement
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Use of paints or lacquers
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Placement on non-approved surfaces
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Normal wear and tear
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Use not in accordance with product instructions
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Electrical issues such as worn or improper receptacles
Natural Wood Characteristics
Minor surface cracks or small separations in the wood are not considered defects. Wood naturally expands and contracts in a sauna environment due to heat and humidity. This is a normal characteristic of kiln-dried wood and does not affect performance or safety.