At Elite Core Health, we are committed to delivering a premium, transparent, and supportive purchasing experience. Many of the products we offer are large, specialty wellness and commercial-grade items that require freight shipping, careful handling, and manufacturer coordination.
Because of the significant shipping, handling, and restocking costs associated with these products, all purchases are final sale.
This means:
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No returns
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No refunds
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No exchanges
We understand that purchasing high-end wellness equipment is an important investment. That’s why our team is here to provide detailed product guidance, answer all questions, and help you select the right solution before you place your order. We strongly encourage customers to review all specifications carefully and connect with us for personalized assistance to ensure complete confidence in their purchase.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please notify us within the timeframe outlined in your order confirmation. We will work quickly and professionally with you and the manufacturer to resolve the issue in accordance with freight claims procedures and the product’s warranty coverage.
Your satisfaction matters to us, and while we are unable to accept returns due to the nature of these products and shipping logistics, we are fully committed to supporting you before, during, and after your purchase.
Thank you for choosing Elite Core Health. We truly appreciate your trust and look forward to supporting your wellness journey.