{"product_id":"kyota-kansha-m878-massage-chair","title":"Kyota Kansha M878 Massage Chair","description":"\u003cp\u003e\u003cstrong\u003eExperience full-body therapeutic relaxation at home with advanced 4D massage technology designed for daily recovery and wellness.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eThe Kyota Kansha M878 4D Massage Chair delivers a complete in-home wellness experience, combining advanced engineering with intelligent comfort features to help you unwind after a long day, recover after workouts, or simply recharge.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eIts state-of-the-art 4D back mechanism delivers a highly realistic, professional-grade massage that adapts to your body for deep, targeted relief. Intelligent Voice Command + Control allows you to adjust settings and activate programs hands-free, making relaxation effortless.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eThe Complete Calf™ Kneading + Oscillation system works together with Total Sole Reflexology Foot Rollers to stimulate circulation and reduce tension throughout the lower legs and feet, mimicking the techniques of a professional massage therapist.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eFor a more immersive experience, the integrated air ionizer helps refresh the surrounding air while the Intersound™ Bluetooth® system lets you enjoy your preferred music or audio during your session.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eDesigned with Zero Wall Fit™ Space-Saving Technology, the chair requires just 2 inches of clearance from the wall, making it easy to integrate into most home spaces without compromise.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eBuilt with premium materials and advanced comfort systems, the Kansha M878 brings daily therapeutic massage and modern wellness technology together in one refined design.\u003c\/p\u003e\n\u003ch5\u003e\u003cstrong\u003eFeatures\u003c\/strong\u003e\u003c\/h5\u003e\n\u003ch3\u003e4D Massage Technology\u003c\/h3\u003e\n\u003cp\u003eExperience a lifelike deep-tissue massage with advanced 4D technology. The massage mechanism moves vertically, horizontally, and in and out to adjust intensity, while variable-speed movements create the natural sensation of a professional hands-on massage. The system also extends into the gluteal area for enhanced lower-body relief.\u003c\/p\u003e\n\u003ch3\u003e\u003cbr\u003e\u003c\/h3\u003e\n\u003ch3\u003eTriple Foot Roller Total Sole Reflexology\u003c\/h3\u003e\n\u003cp\u003eTriple shiatsu rollers in each footrest deliver comprehensive sole coverage, targeting key reflexology points linked to different areas of the body. This invigorating foot massage helps relieve tension, improve circulation, and promote overall wellness.\u003c\/p\u003e\n\u003ch3\u003e\u003cbr\u003e\u003c\/h3\u003e\n\u003ch3\u003eIntelligent Voice Command \u0026amp; Control\u003c\/h3\u003e\n\u003cp\u003eEnjoy hands-free operation with built-in voice control. Simply speak a command to activate massage programs and chair functions without touching the remote.\u003c\/p\u003e\n\u003ch3\u003e\u003cbr\u003e\u003c\/h3\u003e\n\u003ch3\u003eComplete Calf™ Kneading \u0026amp; Oscillation\u003c\/h3\u003e\n\u003cp\u003eDesigned to provide exceptional lower-leg relief, this system combines rear calf kneading rollers with side oscillating massage mechanisms. Adjustable air compression further enhances circulation, reduces muscle fatigue, and helps restore flexibility.\u003c\/p\u003e\n\u003ch3\u003e\u003cbr\u003e\u003c\/h3\u003e\n\u003ch3\u003eLumbar Heat Therapy\u003c\/h3\u003e\n\u003cp\u003eIntegrated heating elements in the lower back region gently warm and relax tight muscles, helping prepare the body for a more effective and comfortable massage experience.\u003c\/p\u003e\n\u003ch3\u003e\u003cbr\u003e\u003c\/h3\u003e\n\u003ch3\u003eApple \u0026amp; Android App Control\u003c\/h3\u003e\n\u003cp\u003eControl your massage chair directly from your smartphone or tablet using the free companion app, available for both Apple and Android devices.\u003c\/p\u003e\n\u003ch3\u003e\u003cbr\u003e\u003c\/h3\u003e\n\u003ch3\u003eTrueFit™ Body Scanning\u003c\/h3\u003e\n\u003cp\u003eAdvanced body-scanning technology automatically detects your body shape, size, and shoulder position to create a personalized massage tailored to your unique measurements.\u003c\/p\u003e\n\u003ch3\u003e\u003cbr\u003e\u003c\/h3\u003e\n\u003ch3\u003eZero Wall Fit™ Space-Saving Design\u003c\/h3\u003e\n\u003cp\u003eMaximize your living space with a space-saving recline system that slides the chair forward as it reclines, allowing placement just inches from the wall.\u003c\/p\u003e\n\u003ch3\u003e\u003cbr\u003e\u003c\/h3\u003e\n\u003ch3\u003eIntegrated Air Ionizer\u003c\/h3\u003e\n\u003cp\u003eA built-in air ionizer near the headrest releases negatively charged ions to help freshen the surrounding air and create a more relaxing massage environment.\u003c\/p\u003e\n\u003ch3\u003e\u003cbr\u003e\u003c\/h3\u003e\n\u003ch3\u003eAdjustable Shoulder Airbags\u003c\/h3\u003e\n\u003cp\u003eCustomizable shoulder airbags adjust to your body for a more precise fit and enhanced upper-body compression massage.\u003c\/p\u003e\n\u003ch3\u003e\u003cbr\u003e\u003c\/h3\u003e\n\u003ch3\u003ePremium Bluetooth® Speakers\u003c\/h3\u003e\n\u003cp\u003eHigh-quality speakers built into the headrest connect wirelessly to your Bluetooth-enabled devices, allowing you to enjoy music, meditation programs, podcasts, or relaxing soundscapes during your massage.\u003c\/p\u003e\n\u003ch3\u003e\u003cbr\u003e\u003c\/h3\u003e\n\u003ch3\u003eRocking Technology\u003c\/h3\u003e\n\u003cp\u003eGentle rhythmic rocking motions create a soothing relaxation experience, helping to calm the body and reduce stress.\u003c\/p\u003e\n\u003ch3\u003e\u003cbr\u003e\u003c\/h3\u003e\n\u003ch3\u003eColor Menu-Driven Remote\u003c\/h3\u003e\n\u003cp\u003eAn intuitive full-color remote control provides easy navigation through massage programs, settings, and customization options.\u003c\/p\u003e\n\u003ch3\u003e\u003cbr\u003e\u003c\/h3\u003e\n\u003ch3\u003eWeightless Zero Gravity Recline\u003c\/h3\u003e\n\u003cp\u003eInspired by NASA's neutral-body posture, Zero Gravity positioning elevates the legs above the heart to reduce spinal pressure, improve circulation, and create a sensation of weightlessness for deeper relaxation.\u003c\/p\u003e\n\u003ch5\u003e\u003cstrong\u003eSpecifications\u003c\/strong\u003e\u003c\/h5\u003e\n\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eChair Weight\u003c\/td\u003e\n\u003ctd\u003e323.4 lbs.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSeat Depth\u003c\/td\u003e\n\u003ctd\u003e17 in.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHip Width\u003c\/td\u003e\n\u003ctd\u003e20 in.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eShoulder Width\u003c\/td\u003e\n\u003ctd\u003e23 in.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMaximum User Weight\u003c\/td\u003e\n\u003ctd\u003e300 lbs.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRecommended User Height\u003c\/td\u003e\n\u003ctd\u003e5'4\" – 6'9\" (64\" – 81\")\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMassage Track\u003c\/td\u003e\n\u003ctd\u003e49\" L-Track\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAutomatic Programs\u003c\/td\u003e\n\u003ctd\u003e9 Auto Programs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMemory Settings\u003c\/td\u003e\n\u003ctd\u003e2 MyMassage™ Custom Memory Programs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHeat Therapy\u003c\/td\u003e\n\u003ctd\u003eLumbar Heat\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAudio System\u003c\/td\u003e\n\u003ctd\u003ePremium Bluetooth® Speakers\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAir Purification\u003c\/td\u003e\n\u003ctd\u003eIntegrated Air Ionizer\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSpace-Saving Design\u003c\/td\u003e\n\u003ctd\u003eZero Wall Fit™ Technology\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch5\u003e\n\u003cstrong\u003e\u003c\/strong\u003e\u003cbr\u003e\n\u003c\/h5\u003e\n\u003ch5\u003e\u003cstrong\u003eAbout the Manufacturer\u003c\/strong\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eAbout Infinity \u0026amp; Kyota Massage Chairs\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eFor decades, Infinity and Kyota have been leaders in the massage chair industry, combining innovative technology, therapeutic wellness, and exceptional craftsmanship to create some of the most trusted massage chairs available today.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eAs part of the same family of brands, Infinity and Kyota are dedicated to making advanced massage therapy accessible for every lifestyle and budget. Their chairs are thoughtfully engineered to deliver a premium at-home wellness experience, incorporating features often found in commercial massage equipment, including zero gravity recline, full-body air compression, reflexology foot massage, lumbar heat therapy, voice controls, and advanced massage robotics.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eInfinity is recognized for pushing the boundaries of massage chair innovation, offering luxury models with cutting-edge technology and sophisticated wellness features. Kyota focuses on delivering exceptional value, providing many of the same therapeutic benefits and advanced capabilities at a more accessible price point without compromising on quality or performance.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eEvery Infinity and Kyota massage chair is designed with one goal in mind: helping people reduce stress, improve recovery, support circulation, and enjoy the benefits of therapeutic massage from the comfort of home.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eBacked by industry-leading expertise, comprehensive warranty support, and a commitment to customer satisfaction, Infinity and Kyota continue to be trusted by wellness enthusiasts, athletes, busy professionals, and families seeking a convenient way to prioritize their health and well-being.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eDiscover the difference that innovative design, advanced technology, and proven massage therapy can make with Infinity and Kyota Massage Chairs.\u003c\/p\u003e\n\u003ch5\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eKyota® Residential Limited Warranty\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eYour investment is protected with one of the industry's most comprehensive residential warranties, backed by responsive North American customer support.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWarranty Coverage at a Glance\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e✅ \u003cstrong\u003e4-Year Structural Frame Warranty\u003c\/strong\u003e\u003cbr\u003eCoverage on the chair's steel frame and welded structural components for four years from the date of purchase.\u003c\/p\u003e\n\u003cp\u003e✅ \u003cstrong\u003e2-Year Parts Warranty\u003c\/strong\u003e\u003cbr\u003eReplacement parts for manufacturing defects are provided at no cost during the first two years of ownership.\u003c\/p\u003e\n\u003cp\u003e✅ \u003cstrong\u003e1-Year In-Home Service Warranty\u003c\/strong\u003e\u003cbr\u003eIf a covered repair is required during the first year, authorized in-home service may be provided at no additional labor cost where service is available.\u003c\/p\u003e\n\u003cp\u003e✅ \u003cstrong\u003eUnlimited U.S. \u0026amp; Canada-Based Customer Support\u003c\/strong\u003e\u003cbr\u003eAccess knowledgeable customer and technical support teams whenever assistance is needed.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWarranty Details\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eKyota massage chairs are engineered and tested to deliver years of reliable performance. This limited warranty covers defects in materials and workmanship under normal residential use.\u003c\/p\u003e\n\u003cp\u003eShould a covered issue arise during the warranty period, Kyota will, at its discretion, repair or replace defective components. If a replacement product is provided, it will be of equal or comparable value. Warranty coverage applies only to the original purchaser and is non-transferable.\u003c\/p\u003e\n\u003cp\u003eIn-home service is available throughout most major metropolitan areas in Canada and the United States. Service in rural or remote areas may require additional scheduling time and is subject to technician availability.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat Is Covered?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eManufacturing defects in materials and workmanship\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eStructural frame defects (4 years)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eCovered replacement parts (2 years)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eAuthorized in-home labor service, when required (1 year)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat Is Not Covered?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis warranty does not cover damage or failure resulting from:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eCommercial, rental, institutional, or non-residential use\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eImproper installation, setup, or maintenance\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eUnauthorized repairs, modifications, or alterations\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eElectrical surges, power fluctuations, or improper power supply\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eAccidents, misuse, abuse, neglect, or vandalism\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eTransportation or shipping damage\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003ePet, insect, or animal-related damage\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eEnvironmental conditions such as fire, flooding, corrosion, rust, weather exposure, earthquakes, or other natural events\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eNormal wear and tear, including:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eFabric fading, pilling, or wear\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eSoftening or compression of foam and padding\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eNatural variations in leather grain, markings, or color\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eWear to stitching, zippers, Velcro®, or attachment points\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eProducts purchased from unauthorized dealers are not eligible for warranty coverage.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWarranty Service\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eTo begin a warranty claim, please contact Kyota Customer Service and have your proof of purchase available. All warranty repairs and replacements must receive prior authorization.\u003c\/p\u003e\n\u003cp\u003eService availability, response times, and replacement part availability may vary by location. Customers may be responsible for certain shipping, duty, brokerage, or transportation costs as outlined by Kyota's warranty policy.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eCoverage Area\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis warranty applies to residential purchases located within:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eCanada\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eThe United States\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eFor complete warranty terms or assistance with a claim, please contact Kyota Customer Support.\u003c\/p\u003e\n\u003ch5\u003e\u003cstrong\u003eShipping \u0026amp; Delivery Options\u003c\/strong\u003e\u003c\/h5\u003e\n\u003cp\u003eWe offer multiple delivery options to accommodate your needs and ensure a smooth delivery experience for your new massage chair.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eFree Curbside Delivery\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eEstimated Delivery Time: 7–10 Business Days\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eOur complimentary curbside delivery service is available throughout the 48 contiguous United States.\u003c\/p\u003e\n\u003cp\u003eYour massage chair will be delivered via freight carrier to the nearest accessible location outside your home, such as a driveway, garage, carport, or first-floor entrance. The carrier is not responsible for bringing the chair inside your residence.\u003c\/p\u003e\n\u003cp\u003ePlease review the product's packaged dimensions prior to ordering to ensure the shipment can be safely moved into your home. Assembly is required and typically takes between 30 and 90 minutes, depending on the model.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eThreshold Delivery\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eEstimated Delivery Time: 7–10 Business Days\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThreshold Delivery provides an added level of convenience by bringing your massage chair inside your home.\u003c\/p\u003e\n\u003cp\u003eThe freight carrier will place the packaged chair just inside your ground-floor entrance. This service does not include assembly, unpacking, room placement, or delivery up stairs.\u003c\/p\u003e\n\u003cp\u003ePlease review the packaged dimensions to ensure the chair can fit through all entryways and hallways. Assembly is required and typically takes between 30 and 90 minutes, depending on the model.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhite Glove Delivery \u0026amp; Assembly\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eEstimated Delivery Time: 10–16 Business Days\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eFor the most convenient experience, choose our White Glove Delivery \u0026amp; Assembly service.\u003c\/p\u003e\n\u003cp\u003eYour massage chair will first be shipped to a local White Glove delivery facility. Once received, the delivery team will contact you directly to schedule a convenient installation appointment.\u003c\/p\u003e\n\u003cp\u003eA professional two-person delivery team will:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eDeliver the chair to your room of choice\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eTransport the chair up to two flights of stairs, where accessible\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eUnpack and assemble the chair\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003ePosition and test the chair\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eRemove and dispose of all packaging materials\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003ePlease note that White Glove teams are professional furniture delivery and installation specialists. While they are experienced in assembling large furniture products, they may not be specifically trained on every massage chair model.\u003c\/p\u003e\n\u003cp\u003eFor locations with unique access requirements, multiple staircases, or other delivery challenges, please contact us before placing your order so we can help ensure a successful delivery.\u003c\/p\u003e\n\u003ch5\u003e\u003cstrong\u003eReturns \u0026amp; Exchanges\u003c\/strong\u003e\u003c\/h5\u003e\n\u003cp\u003eWe want you to be completely satisfied with your purchase. If you decide your massage chair is not the right fit, the following return and exchange guidelines apply:\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eReturns\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eEligible products may be returned within \u003cstrong\u003e30 days of delivery\u003c\/strong\u003e under our 30-Day Money-Back Guarantee.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eAll approved returns are subject to a \u003cstrong\u003e10% restocking fee\u003c\/strong\u003e.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eThe \u003cstrong\u003ecustomer is responsible for all return shipping costs\u003c\/strong\u003e, including any freight, transportation, or logistics fees associated with returning the product.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eProducts must be returned in their original packaging, or a reasonable approximation thereof, and in \u003cstrong\u003eresellable condition\u003c\/strong\u003e, subject to manufacturer inspection and approval.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eIf removal, disassembly, or repackaging services are required, the \u003cstrong\u003ecustomer is responsible for a $399 service fee\u003c\/strong\u003e.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eOriginal White Glove Delivery and threshold delivery charges are \u003cstrong\u003enon-refundable\u003c\/strong\u003e.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eAny extended warranty purchased with the chair will be refunded if the product is returned within the 30-day return period.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eRefunds will be processed within approximately \u003cstrong\u003eone week after the returned product is received and inspected\u003c\/strong\u003e at the manufacturer's facility.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eExchanges\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eExchanges for a different model are permitted within \u003cstrong\u003e30 days of purchase\u003c\/strong\u003e and are subject to the same return policies, fees, and shipping charges outlined above.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eThe \u003cstrong\u003ecustomer is responsible for any price difference\u003c\/strong\u003e between the original product and the replacement product, as well as any applicable shipping, handling, or service fees.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eHow to Initiate a Return or Exchange\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eTo begin a return or exchange request, please contact \u003cb\u003einfo@elitecorehealth.com\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003eWe will guide you through the process and provide instructions for returning or exchanging your product.\u003c\/p\u003e\n\u003ch5\u003e\u003cstrong\u003eProduct Manuals\u003c\/strong\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/6239\/5033\/files\/UserManual_KyotaM878_v1.5_yaam50.pdf?v=1782152220\" target=\"_blank\" title=\"User Guide\" rel=\"noopener\"\u003e\u003cspan style=\"color: rgb(43, 0, 255);\"\u003e\u003cstrong\u003eUser Guide\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Kyota","offers":[{"title":"Black \/ Free Curbside Delivery","offer_id":48107799150745,"sku":"187122115","price":9799.0,"currency_code":"USD","in_stock":true},{"title":"Black \/ Complimentary Threshold Delivery (Delivered to Room of Choice)","offer_id":48221954736281,"sku":"187122115","price":9799.0,"currency_code":"USD","in_stock":true},{"title":"Black \/ Complimentary White Glove Delivery (In Home \u0026 Assembly)","offer_id":48221954769049,"sku":"187122115","price":9799.0,"currency_code":"USD","in_stock":true},{"title":"Beige \/ Free Curbside Delivery","offer_id":48220033515673,"sku":"187129815","price":4999.0,"currency_code":"USD","in_stock":true},{"title":"Beige \/ Complimentary Threshold Delivery (Delivered to Room of Choice)","offer_id":48221954801817,"sku":"187129815","price":4999.0,"currency_code":"USD","in_stock":true},{"title":"Beige \/ Complimentary White Glove Delivery (In Home \u0026 Assembly)","offer_id":48221954834585,"sku":"187129815","price":4999.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0686\/6239\/5033\/files\/Kansha_Chair-Front-600px_hpidzg.png?v=1782152669","url":"https:\/\/elitecorehealth.com\/products\/kyota-kansha-m878-massage-chair","provider":"Elite Core Health","version":"1.0","type":"link"}